Shipping policy

At LUXEVIA, we know how much these keepsakes mean, and we take care in getting them to you safely and on time.

Shipping Destinations
We currently ship to addresses within the United States.

Processing Time
Orders are processed within 1-2 business days. Personalized items may require an additional 1-3 days to prepare before shipping.

Delivery Time
Once shipped, delivery typically takes 3-8 business days depending on your location. You will receive a tracking number by email once your order ships.

Shipping Costs
We offer free shipping on all orders within the United States.

Order Tracking
You can track your order anytime using the tracking link sent to your email, or through our Order Tracking page on the website.

Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at supportluxevia@gmail.com and we will help resolve the issue.

Contact Us
For any shipping questions, reach out to us at supportluxevia@gmail.com.